What Our Customers Have to Say

Here at Town & Country Oil, we go above and beyond to exceed the expectations of our valued customers. Whether it’s delivering affordable oil, providing reliable HVAC service, or offering outstanding customer care, we are always there for our customers in Westchester County. Here is some feedback that our customers have written for us in the form of online reviews.

If you have had a positive experience and would like to leave a review, please feel free to do so using one of the buttons below. If you feel there is room for improvement, please contact us so we can make the situation right. Thank you for your time and effort!


Town & Country Oil Customer Reviews & Testimonials in Westchester County, NY

"Town and Country really delivered on service. I came back to a cold house after vacation and their serviceman came on a Sunday to not only deliver oil, but fix the boiler within the hour. They understood the emergency and acted expeditiously. I appreciate their service and their rapport. "
— Shawn N.
"Great service. We've had no complaints for 6 years. Town and Country is amazing. They helped with estimates and advice when needed and really stand by their word. More companies should put customer service first the way they do. "
— Angela G.
"Probably the best oil company in Westchester County, I deal with Ray when he tells you something he always follows through, and he stands by his word. Delivery drivers are respectful to your property, service guys always show up in appointment window, they are neat and ready to answer questions and always clean up after their work. I have needed emergency service twice both time were at my door within 1 hour. Their oil price is not the lowest but lower then most full service companies. "
— V K.
"Excellent warm kind people. Customer service is always on point, professional, and courteous. Price is reasonable. Business with a human touch...as a new homeowner they addressed all my concerns with professionalism and honesty."
— Catt B.
"Thank you for getting a service rep out so quickly today to fix our furnace, especially with the storm coming in soon, really appreciate it. Be safe in the snow and have a nice holiday."
— Bill K.
"We've used their services for more years than I can remember. We're always happy, always have heat and hot water, no complaints. When the guys come for service calls they are always very professional and nice, answer questions knowledgeably. I have called for emergency service for both boiler and water heater and they respond immediately. Would recommend to anyone."
— Kerri Q.
"Having been a Town & Country customer for a number of years, I just want to tell you how happy I am with your company and service. I have had a number of boiler problems over the years, and you have always been prompt in sending someone over to deal with them. Every service person who has ever been here has been totally professional, courteous, and has done a great job in dealing with whatever the problem may be. At times, they have gone overboard in troubleshooting our complicated system.
Please let the guys know how much I appreciate their help and service. Wishing you a very happy and healthy 2021."
— Ken
"Your mechanic Steve was just here. He was pleasant and did a diligent job and we are so pleased with the customer service. Thank you and happy holidays!"
— Wendy & Paul A.